Japan Airport Transfers & Private Chauffeur – Frequently Asked Questions

This FAQ covers everything you need to know about Japan airport transfers, private chauffeurs, and charter vehicles with Charter Bus & Limousine Japan.
Whether you are landing at Narita, Haneda, Kansai (KIX), or any regional airport, our team ensures a smooth, safe, and stress-free journey anywhere in Japan.

Airport Transfers in Japan

Do you provide airport pickup at Narita and Haneda Airport?

Yes. We provide door-to-door airport transfer services from Narita Airport (NRT) and Haneda Airport (HND) to hotels, homes, cruise ports, and any destination in Tokyo or throughout Japan.
Your private chauffeur will be waiting for you and take you directly to your destination — no trains, no taxis, no stress.
The best ways to get from Narita Airport to Tokyo City - 2026 The Best Ways to Get from Haneda Airport to Tokyo City (2026 Guide)

Do you offer Meet & Greet service at Japanese airports?

Yes. We offer professional Meet & Greet service at Narita, Haneda, Kansai (KIX), Chubu (Nagoya), Fukuoka, Sapporo, and other major airports.
Our staff waits inside the arrival lobby with a name board, helps you navigate the terminal, and escorts you to your private vehicle.

What if my flight is delayed or arrives early?

No worries. Our chauffeurs monitor your flight in real time.
Your pickup time is automatically adjusted, so your driver will be waiting whenever you arrive — even for late-night or early-morning flights.

How will I meet my driver at the airport?

After baggage claim, you will be met by our Meet & Greet staff or chauffeur holding your name sign in the arrival lobby.
They will assist you with luggage and guide you directly to your vehicle Haneda vs. Narita: How to Choose Your Best Tokyo Airport

English-Speaking Chauffeurs & Private Tours

Do you provide English-speaking drivers in Japan?

Yes. We provide professional English-speaking chauffeurs for airport transfers, sightseeing, and long-distance travel throughout Japan.
This makes communication easy for American, European, and international travelers.

Can I book a private chauffeur for sightseeing in Tokyo or other cities?

Absolutely. You can book a private chauffeur-driven tour for Tokyo, Kyoto, Osaka, Mt. Fuji, Hakone, Nikko, and more.
Your itinerary is fully customizable, and you travel in comfort without trains or crowds.

Do you offer long-distance intercity transfers?

Yes. We provide direct intercity transfers such as:

• Tokyo to Kyoto
• Tokyo to Mt. Fuji
• Osaka to Hiroshima
• Fukuoka to Nagasaki

You can travel door-to-door in one private vehicle instead of changing trains.

Vehicles & Comfort

What types of vehicles do you offer?

We offer a wide range of vehicles including:

• Luxury sedans (1–3 passengers)
• Alphard & Vellfire vans (3–6 passengers)
• HiAce vans (up to 9 passengers)
• Charter buses for large groups

All vehicles are licensed, insured, and professionally maintained.

Do you provide child seats?

Yes. Child seats and booster seats are available upon request to ensure family safety.

Are smoking and pets allowed in the vehicles?

All vehicles are non-smoking.
Pets are allowed only in approved carriers — please let us know in advance.

Prices, Payments & What’s Included

Are your prices fixed?

Yes. We offer fixed-price airport transfers and charter services.
There are no meters, no surprise charges, and no surge pricing.

What is included in the fare?

Your price includes:

• Vehicle rental
• Professional chauffeur
• Highway tolls
• Parking fees
• Fuel
• Meet & Greet service (when applicable)

How do I pay?

We accept VISA, Mastercard, AMEX, and major international credit cards.
Payment is made securely online before your trip.

Booking & Cancellation

How far in advance should I book?

We recommend booking as early as possible, especially during cherry blossom season, summer, and holidays.
However, last-minute bookings are often available.

What is your cancellation policy?

• 15+ days before: Free cancellation
• 14–8 days before: 20%
• 7–2 days before: 30%
• 1 day before: 50%
• Day of service or no-show: 100%

What if my schedule changes?

Just contact us. We are happy to adjust pickup times, routes, or destinations whenever possible.

Tipping & Other Common Questions

Do I need to tip the driver?

No. Tipping is not required in Japan.
However, gratuities are always appreciated if you receive excellent service.

What if I forget something in the vehicle?

Contact us immediately. We will coordinate with the driver to recover your lost item as quickly as possible.